Privacy Policy
Last updated: October 30, 2026
1. Introduction
Best Leather Repair ("we," "us," or "our") operates the website at https://bestleatherrepair.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us about our leather repair services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
We may collect the following types of information:
- Contact information — your name, email address, and phone number when you submit our contact or quote request form.
- Service details — descriptions or photos of furniture you share with us to obtain a repair estimate.
- Usage data — standard web server logs including your IP address, browser type, pages visited, and referring URLs, collected automatically when you visit the Site.
- Communications — records of emails, calls, or messages you send to us.
We do not collect payment card numbers or financial account information through this Site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide repair estimates.
- Schedule and perform mobile leather repair services.
- Send you service-related communications (appointment confirmations, follow-ups).
- Improve the content and functionality of our Site.
- Comply with applicable laws and regulations.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.
5. Third-Party Services
We may use third-party service providers to help us operate the Site or conduct our business (for example, email delivery services or website analytics). These providers have access to your information only as necessary to perform their functions and are obligated not to disclose or use it for other purposes.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations. When information is no longer needed, we delete or anonymize it.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us using the details in Section 12 below.
11. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request or learn more, please contact us at the details below.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Best Leather Repair
Email: info@bestleatherrepair.com
Phone: (951) 255-4100
Service area: San Diego, Orange, and Riverside County, CA
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.